Privacy policy
What data we collect, why, and how we protect it
What data we collect
When you visit the site we collect technical web analytics data (Yandex.Metrica, optionally Google Analytics): IP, user agent, referrer, URLs visited, session time. When you submit forms (consultation request, subscription) we collect name, phone, email, and message text. Cookies are used for analytics and session settings.
Why we use it
Analytics — to understand which materials are popular and improve the site. Contact data from forms — to respond to your request and follow up on the project. We do not sell your data to third parties.
Who we share with
Technical data is processed by Yandex (Metrica) and Google (if GA4 is enabled). Contact data from forms may be passed to our CRM (AmoCRM) for processing. If your request concerns VietSmart services in Vietnam, data may be shared with our Vietnam team members.
How long we keep it
Technical analytics — per Yandex and Google policies (usually up to 24 months). Form contact data — until project completion or your deletion request, but no more than 5 years.
Your rights
You can request a copy of your data, correction, or deletion by emailing office@viet-smart.com with the subject "Data Request". We respond within 30 days.
Privacy contact
For personal data questions: office@viet-smart.com.